Domino’s responds to irate Twitter over snaps of an unhygienic kitchen at a Bangalore outlet

A mop and a toilet brush hung over a tray of pizza dough balls.

Domino’s India has stressed it “adheres to world-class protocols for ensuring the highest standards of hygiene and food safety” after photographs of an unhygienic kitchen from a Bangalore outlet went viral on Twitter over the weekend.

This is how @dominos_india serves us fresh Pizza! Very disgusted.

Location: Bangalore @fssaiindia @MoHFW_INDIA @mla_sudhakar @mansukhmandviya #foodsafety pic.twitter.com/1geVVy8mP5

— Sahil Karnany (@sahilkarnany) July 24, 2022

Photographs shared by Sahil Karnany show a mop and a toilet brush hanging over a tray of pizza dough balls. The photographs also show clothes, reportedly belonging to the staff, hung on a hook close to the dough trays.

Here is the video of the scene pic.twitter.com/fuWEZd04cm

— Sahil Karnany (@sahilkarnany) August 14, 2022

We adhere to stringent world-class protocols for ensuring the highest standards of hygiene and food safety. We have zero tolerance for violations of these operating standards. The incident brought to our notice will be thoroughly investigated and basis the findings, (1/2)

— dominos_india (@dominos_india) August 14, 2022

“We have zero tolerance for violations of these operating standards. The incident brought to our notice will be thoroughly investigated and basis the findings, appropriate measures will be rolled out.” tweeted the pizza chain in response.

Update

Here is the official statement from Domino's India

Domino's adheres to world-class protocols for ensuring the highest standards of hygiene and food safety. An incident involving one of our stores was recently brought to our notice. We want to assert that this is an isolated incident, and we have taken the strictest action against the restaurant in question.

Please be informed that we have zero tolerance for violations of our high safety standards. Rest assured we remain committed to doing everything necessary to ensure the safety and well-being of our customers.