Volkswagen India launches Android and iOS app

The app will provide direct access to information on network and latest sales and after-sales offers.

Volkswagen India has launched a new mobile service application for its customers, which will provide direct access to information on its sales and service networks as well as the latest sales and after-sales offers. Meant for iOS- and Android-powered smart devices, the app provides an explanation of various indicators on the car's dashboard, labour charges at Volkswagen service centres, roadside assistance, and emergency contact details.

The new service app provides customer care contact details and allows prospective customers to book a test drive. In addition, the mobile application helps both existing and prospective customers get their queries addressed, and also get information and updates on Volkswagen's India line-up of cars.

Michael Mayer, director, Volkswagen Passenger Cars, Volkswagen Group Sales India, said, "Effective after-sales measures allow brands to build a stronger connect with their customers. This helps develop an element of satisfaction and delight that the brand aspires to achieve. We hope this new service application will help us better serve the needs of our existing and prospective customers."

The new Volkswagen app for Android can be downloaded from Google Play Store, while the iOS app can be downloaded from the Apple iTunes Store.