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"Consumers must be aware of the harmful side effects of fast fashion": ITC's WLS on rebranding for sustainability

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afaqs!, Mumbai
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"Consumers must be aware of the harmful side effects of fast fashion": ITC's WLS on rebranding for sustainability

Formerly Wills Lifestyle, ITC's WLS, is marketing garments with 100 per cent natural fibres. A quick look at the effort.

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Most brands pick a cause and create advertising campaigns around it. Wills Lifestyle went a step further by integrating the cause into the brand's identity. Last month, Wills Lifestyle announced that it would be rebranded as WLS. The brand promises that every garment and component (fabric, buttons, threads, labels) will be made with natural material. All of WLS' garments will be made of cotton, linen, silk or woollen materials and will be fully biodegradable. As a part of rebranding efforts, WLS will also have a new logo called 'Tattva' that promises to be a confluence of the elements.


— Naturally WLS (@NaturallyWLS) 10 February 2019

About Wills Lifestyle's new identity, Vikas Gupta, divisional CEO, ITC Lifestyle Retailing Business Division, says "Evolved consumers understand the consequences of their actions on themselves, their communities and the planet. As global Indians appreciate the authenticity of Indian roots and heritage, they seek garments that reflect their identity. Our new direction is an amalgamation of these insights and inspired by all that is real. Our entire product cycle - from ideating and designing the garments to sourcing and then manufacturing - has been reoriented to live up to our promise to consumers."


— Naturally WLS (@NaturallyWLS) 10 April 2019

As part of the new brand identity unveiling, WLS launched print ad campaigns in February that included teasers followed by full-page announcement ads on the rebranding efforts. The ads ran in the Times of India on February 6, 7 and 8 this year and on February 18, WLS ran a full-page ad in the Hindustan Times.

Times of India ran a full page ad on both sides of the first page unveiling WLS' new identity
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The full page ad emphasized on their TG - the modern Indian
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The social media campaign that it ran is similar to the teaser ads they put out in the Times of India, with particular emphasis on sustainability and returning to nature.


— Naturally WLS (@NaturallyWLS) 7 February 2019


— Naturally WLS (@NaturallyWLS) 9 February 2019

The brand has also associated with actress and influencer - Shilpa Shetty - tagging her as a 'Friend of WLS.' WLS is also running a campaign on its social platforms titled #LiveFree. The campaign uses a mix of short videos and creative visuals to drive home the message of conscious fashion that WLS now stands for.


View this post on Instagram

@theshilpashetty joins us as we take the first step towards becoming 100% natural fibre. Come, walk the path that leads to an all-natural lifestyle with WLS. #Repost @theshilpashetty • • • • • • Happy to spread the word that #WillsLifestyle's new identity as the brand goes 100% natural, caring about us and the planet! With this New Year and new direction, ITC Wills Lifestyle will be rebranding itself as WLS. Join them on their collective effort to becoming a healthier you and a greener planet. @naturallywls #WLS #100PercentNatural #NaturalWayOfLife #TheWillToChange #NaturalClothing #BackToBasics #careaboutwhatyouwear #responsible

A post shared by Naturally WLS (@naturallywls) on

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Before conceptualising the new brand direction, the WLS team tells us that a lot of research went into creating an identity that resonates with consumers. "We conducted a qualitative survey from a sample size of 900 respondents after which a series of concept workshops were held to understand the direction to be taken. Based on our findings, it became clear that companies who have clearly outlined their purpose, transformation and initiatives are more resonant with consumers," they point out.

WLS' first teaser ad talked about the oceans
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A return to being 'natual' was emphasized by these campaigns
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While purchasing garments, consumers don't often pay attention to the finer details of what goes into making the clothes they wear - whether it has been created with harmful materials or if it's toxic to their health and surroundings. It is important to be aware of the harmful side-effects of fast fashion; to know if the crop was initially grown with the use of excessive pesticides or was the fibre put through toxic chemicals to make it market ready.

WLS addressed all elements of nature in their teaser ads
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Concerning the use of natural materials affecting the price of the garments, the team reiterated their dedication to sustainability, but admitted that it would cause a "slight upward price shift". They also mentioned that while the brand has taken steps toward sustainability, the team has been doing its best to keep prices close to what they were.

WLS' communication wants the consumer to move away from fast fashion towards sustainablity
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A visit to the WLS site lets a consumer peruse the entire collection and the difference in prices is visible. E-retailers such as Myntra and AJIO still carry Wills Lifestyle merchandise in its old identity. They may not be as sustainable and carry remarkably different styles.

E-retailers like Myntra still carry Wills Lifestyle's old collection
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The difference in prices are quite steep
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Wills Lifestyle's previous collections have strong western influences while WLS features more Indian textures. It's not just the fibre but also the colours, hemlines and patterns on the garments that are different in the new collection. The team mentioned that WLS' main TG was the 'Global Indian.'

The WLS team emphasises that all of its marketing campaigns will be focussing on sustainability and the aspect of the garments containing 100 per cent natural fibres. Future collections of WLS will draw inspiration from various parts of India. Marketing efforts in the digital space will focus on carrying forward from campaigns done for the previous collections titled the 'Voice of Gujarat'. For those campaigns, the team spoke to local influencers belonging to that particular state on where their inspiration came from.


— Naturally WLS (@NaturallyWLS) 8 March 2019

A few samples from the Voices of Gujarat collection


— Naturally WLS (@NaturallyWLS) 7 April 2019


— Naturally WLS (@NaturallyWLS) 25 March 2019

ITC Myntra Ajio Wills Lifestyle Fast Fashion sustainability WLS
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